Bra Conversion Chart
Use this chart to convert the UK size to what size you need :)
Use this chart to convert the UK size to what size you need :)
Ordering & Payment
Q: What payment methods do you accept?
A: We accept all major credit/debit cards, PayPal, and other secure payment options at checkout.
Q: Will I have to pay customs fees and import taxes upon the arrival of my parcel?
A: Customs fees and import taxes are determined by each country's local customs authority and sadly, these are out of our control. They are the responsibility of the recipient.
If extra fees are due, you will be contacted by your local customs authority or the courier once the parcel reaches the destination country.
Flutter Vintage tries to minimise the chance of being charged extra fees - though it is not always guaranteed.
Shipping & Delivery
Q: Do you ship internationally?
A: Yes! We ship worldwide. Shipping costs and times vary depending on your location.
Q: How long does shipping take?
A: Processing takes 2-5 business days. Delivery times depend on your location:
Domestic (United Kingdom): 3-7 business days
International: 7-21 business days
Q: How can I track my order?
A: Once your order ships, you’ll receive a tracking number via email.
Returns & Exchanges
Q: What is your return policy?
A: We accept returns within 14 days of delivery for unworn, unwashed items with tags attached. Customers are responsible for return shipping costs.
Q: Do you offer exchanges?
A: No, unfortunately not.
Sizing & Product Details
Q: How do I know the size?
A: Each product page description includes a size based on the measurements. For bras, the available sizes can be seen in the drop-down selection column. If you need more help, feel free to message us!
Other Questions
Q: Do you restock sold-out items?
A: Some pieces are one-of-a-kind, but we do restock popular styles! Follow us on Instagram @flutter.vintage for updates.
Q: How can I contact you?
A: Please use the ‘Contact Us’ form using the link below!